Pre-Orders

Pre-order & made to order items will ship once stock becomes available. The estimated delivery date will be listed in the product description of the item. You will receive an email with tracking once it’s been shipped.
Pre-order shipping dates are subject to delays.
Pre-Orders / Made To Order products are not eligible for cancellation or refunds.

Shipping

All orders are shipped from New York, NY. While orders are typically shipped within 2-3 business days, orders may take longer due to unforeseen circumstances. You will receive an order confirmation email once your order has been successfully placed and additional emails once your order has been shipped and delivered.

 

Returns & Exchanges

ALL ORDERS ARE FINAL!

Due to limited production; there will be no returns or exchanges once your order has been place. Please double check your size before finalizing your purchase. If you have any issues with your order, please contact email below

Support@vellanewyork.com